Legal

Terms & Conditions

Please read these terms carefully before using our site or placing an order.

These Terms & Conditions govern your use of the Sniksah Technologies website at sniksah3d.com and any purchases you make through it. By accessing our site or placing an order, you agree to be bound by these terms. Sniksah Technologies is a New Zealand-registered company.

1. Introduction

Sniksah Technologies ("we", "us", "our") operates sniksah3d.com and sells electronic products including handheld gaming consoles, custom PCBs, and developer boards. These terms apply to all visitors and customers. We reserve the right to update these terms at any time; continued use of the site constitutes acceptance of any changes.

2. Orders & Payment

All prices are listed in New Zealand Dollars (NZD) and include GST where applicable. We also display indicative prices in AUD, USD, GBP, and EUR for convenience — the charge processed will be in NZD at the prevailing exchange rate.

  • Payment is processed securely via Stripe or PayPal. We do not store your card details.
  • An order confirmation email is sent upon successful payment. This constitutes acceptance of your order.
  • We reserve the right to cancel or refuse orders at our discretion, with a full refund issued if payment has been taken.
  • Prices are subject to change without notice. The price at the time of order placement is the price you pay.

3. Shipping & Delivery

We ship domestically within New Zealand and internationally using carriers provided through EasyPost, including NZ Post, DHL, FedEx, and others depending on destination and package requirements.

  • Estimated delivery times are provided as a guide only and are not guaranteed.
  • Domestic NZ orders typically arrive within 2–5 business days. International orders may take 7–21 business days depending on destination and customs processing.
  • Shipping costs are calculated at checkout based on weight, dimensions, and destination.
  • Sniksah Technologies is not responsible for delays caused by carriers, customs authorities, or events outside our control.
  • Risk of loss or damage passes to the customer once the order is dispatched to the carrier.

4. Returns & Refunds

We want you to be satisfied with your purchase. If you receive a faulty or damaged item, please contact us within 7 days of receipt to arrange a return or replacement.

  • Returns must be authorised by contacting us via our contact page before sending any item back.
  • Items must be returned in their original condition and packaging where possible.
  • Refunds will be issued to the original payment method within 5–10 business days of receiving the returned item.
  • Shipping costs for returns are the customer's responsibility unless the item is faulty or we made an error.
  • Custom and made-to-order products are non-refundable unless they arrive faulty or do not match the agreed specification.
  • Change-of-mind returns are not accepted.

5. Intellectual Property

All content on this website — including text, images, graphics, product designs, PCB layouts, firmware, logos, and the Sniksah Technologies brand — is the exclusive intellectual property of Sniksah Technologies. You may not reproduce, distribute, reverse-engineer, or create derivative works from any of our materials without prior written permission.

6. Limitation of Liability

To the maximum extent permitted by law, Sniksah Technologies will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product or service giving rise to that claim. Nothing in these terms limits liability for death or personal injury caused by our negligence.

7. Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts. Our products are supplied in compliance with the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. Nothing in these terms overrides the statutory rights you have under New Zealand consumer law.

8. Contact Us

If you have any questions about these Terms & Conditions, please get in touch with us. We aim to respond to all enquiries within 2 business days.

Last updated: April 2025